UHP2111 Nautical Pendant Light, 12"H x 7.75"W, Olde Bronze Finish, Carlsbad Collection
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QUESTIONS & ANSWERS
Ask a Question-
Is the glass shade open at the bottom? I’m looking for a pendant that i don’t have to unscrew the shade to get to the bulb!
Hi!
Thank you for reaching out with your question. Yes the bottom of this light is open. You reach through the bottom to change the bulb.
Please let us know if you have any other questions.
--Urban Ambiance Customer Care -
Can I get this with clear glass instead of seeded glass?
Hi!
Thanks for reaching out with your question. This fixture only is available with seeded glass.
Please let us know if you have any other questions. -
Can you purchase this pendant in black, rather than olde bronze?
Hi Chelsea,
Thank you for reaching out. Unfortunately, this light is only available in the Olde Bronze finish. Please let us know if there is anything else we can help you with.
Warm Regards,
Urban Ambiance Customer Care -
Do these lights hang from a chain? I would prefer a cord and no chain. Is that possible? Also what does the plate that attaches the light fixture to the ceiling look like? Thank you!
Hello,
Thank you for reaching out.
Good news! This fixture includes down rods, not chain to cover the power wire.
The ceiling plate is the same finish as the fixture and measures 5" x 5"
Warm Regards,
Urban Ambiance Customer Care
FREE RETURNS
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at returns@urbanambiance.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed, is in good condition, and received within the 90-day return window, we'll issue you a FULL refund. For those items received outside of the 90-day return window, we will issue you store credit for the full amount you paid for the fixture. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time. Should you need to return your fixture after the 90 days, we'll still honor the return, and provide store credit.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
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