UQL2131 Industrial Chandelier, 30"H x 33"W, Estate Bronze Finish, Valencia Collection
QUESTIONS & ANSWERSAsk a Question
UQL2131 Industrial Chandelier, 30"H x 33"W, Estate Bronze Finish, Valencia Collection How are the glass cylinders held in the base? Are they secure? Worried that they would break while cleaning?
The glass shades on this fixture are seated on the cup/ring you can see in the photos. For cleaning we would suggest taking the shades off of the fixture, and cleaning individually.
urban Ambiance Customer Care
Can the UQL2131 Industrial Chandelier light fixture be easily hung on a sloped/vaulted ceiling?
Yes, this fixture is sloped ceiling compatible.
Urban Ambiance Customer Care
Can halogen bulbs be used?
We do not recommend using halogen bulbs as the typically run hotter than your standard incandescent bulb. If you're looking for an alternative, consider CFL or LED bulbs. Regardless of the bulb you choose, make sure the wattage of the bulb is less than or equal to the wattage rating of the ballasts on the fixture (see the spec sheet for wattage ratings).
Urban Ambiance Customer Care
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at email@example.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed, is in good condition, and received within the 90-day return window, we'll issue you a FULL refund. For those items received outside of the 90-day return window, we will issue you store credit for the full amount you paid for the fixture. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time. Should you need to return your fixture after the 90 days, we'll still honor the return, and provide store credit.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.