UHP2372 Modern Farmhouse Chandelier, 15-3/4"H x 36"W, Olde Bronze Finish, Dunkirk Collection
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QUESTIONS & ANSWERS
Ask a Question-
Can this light hang on a vaulted ceilings
Hi Joanie,
The UHP2372 is sloped ceiling compatible.
Please let us know if you have any other questions, or need help with anything.
Warm Regards,
Urban Ambiance Customer Care -
How long are the rods?
Hello,
Thank you for reaching out. The down stems on this fixture are 12" on each side.
Please let us know if we can help with anything else.
Warm Regards,
Urban Ambiance Customer Care -
Are the rods adjustable?
Hi Cherise,
Thank you for reaching out to us. The rods are not adjustable but the fixture is hung mostly by chain which can be adjusted to the height that you want.
Please let us know if you have any other questions we can help you with.
Warm Regards,
Urban Ambiance Customer Care
FREE RETURNS
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at returns@urbanambiance.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed and is in good condition, we'll issue you a FULL refund. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
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