UQL2464 Crystal Hanging Pendant Light, 7.5"H x 6.5"W, Royal Bronze Finish, Beverly Hills Collection
SECTION 1 - CANCELLATIONS:
If you need to cancel an order, please contact us immediately at email@example.com.
If your order has not shipped, it may be cancelled for a full refund.
If your order has shipped, it will be treated as a return. See below for return information and refunds.
SECTION 2 - RETURNS:
Our return policy lasts 30 days. If 30 days have gone by since your product was delivered, unfortunately we can’t offer you a refund or exchange.
ALL returns require a Return Authorization. Please contact us at firstname.lastname@example.org for a return authorization and instructions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
SECTION 3 - REFUNDS:
Full refunds and/or replacements are issued for all returns requested within 30 days since delivery. No restocking fees.
If more than 30 days has passed since delivery, return requests may be approved or denied at our discretion. A 25% restocking fee may be assessed and omitted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 days.
Late or Missing Refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
SECTION 4 - RETURN SHIPPING:
Please contact us at firstname.lastname@example.org for a Return Authorization and instructions.
In cases of damage, defect, or wrong-item shipped, return shipping is paid for by Urban Ambiance LLC.
For all other returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you would like, you may request a pre-paid shipping label to be issued to you, with costs deducted from your refund.
Depending on where you live, the time it may take for any exchanged and/or replaced product to reach you may vary.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
UQL2710 French Country Chandelier, 27"H x 26"W, Chateau White Finish, Marietta Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2710 French Country Chandelier, Medium Size: 27"H x 26"W, with Art Nouveau Style Elements, Natural Design, Chateau White Finish and Crystal Accents PRODUCT INSPIRATION: Marietta embraces its southern roots. With neoclassical elements found within the city's many buildings, Marietta is rich with history. The Ma...
UQL2555 Globe Pendant, 9"H x 9"W, Estate Bronze Finish, Denver Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2555 Globe Pendant, Small Size: 9"H x 9"W, with Old World Style Elements, Orbital Sphere Design, Elegant Estate Bronze Finish and Open Circle Shade PRODUCT INSPIRATION: At the base of the Rocky Mountains, lies the city of Denver. Part country and part metropolis, Denver embraces both. The Denver Collection sha...
UQL2300 Vintage Chandelier, 32"H x 26"W, Estate Bronze Finish, Augusta Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2300 Vintage Chandelier, Medium Size: 32"H x 26"W, with Transitional Style Elements, Sphere Design, Brass Accented Elegant Estate Bronze Finish and Exposed Bulbs PRODUCT INSPIRATION: Famous for its tournaments, most specifically the Masters, Augusta is a golfer's paradise. It's tree lined courses and impeccabl...
UQL2320 Colonial Chandelier, 14.75"H x 10"W, Vintage Black Finish, Savannah Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2320 Colonial Chandelier, Small Size: 14.75"H x 10"W, with Minimalist Style Elements, Bird Cage Design, Vintage Black Finish and Exposed Bulbs PRODUCT INSPIRATION: Savannah's cobblestone streets, parks and notable historic buildings attract millions of visitors a year. Its southern charm is simply irresistible...
UQL1170 Colonial Outdoor Wall Light, 17"H x 5.5"W, Medieval Bronze Finish, Manchester Collection
PRODUCT OVERVIEW: Urban Ambiance UQL1170 Colonial Outdoor Wall Light, Medium Size: 17"H x 5.5"W, with Transitional Style Elements, Bowed Design, Gorgeous Dark Medieval Bronze Finish and Beveled Glass PRODUCT INSPIRATION: Manchester was a key city for expansion during the Industrial Revolution. With its many textile mills, Manchester grew to be t...
UQL2270 Vintage Indoor Wall Light, 10"H x 5"W, Estate Bronze Finish, Liverpool Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2270 Vintage Indoor Wall Light, Small Size: 10"H x 5"W, with Antique Style Elements, Elegant Estate Bronze Finish and Seeded Glass PRODUCT INSPIRATION: Liverpool's status as a port city, helped it rapidly expand during the industrial revolution. Liverpool is also known as the port of registry for the RMS Queen...
UQL2372 Art Deco Chandelier, 8"H x 22"W, Black Silk Finish, Malibu Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2372 Art Deco Chandelier, Medium Size: 8"H x 22"W, with Transitional Style Elements, Whimsical Design, High-End Black Silk Finish and Circular Water Glass Accents PRODUCT INSPIRATION: Located along the Pacific Coast, Malibu is a picturesque enclave of Los Angeles. Home to many Hollywood's stars, Malibu is a pl...
UQL2333 Industrial Pendant, 11.5"H x 13.5"W, Brushed Nickel Finish, Pasadena Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2333 Industrial Pendant Light, Medium Size: 11.5"H x 13.5"W, with Americana Style Elements, Nostalgic Design, Pretty Brushed Nickel Finish and Opal Etched Glass PRODUCT INSPIRATION: Nestled below the San Gabriel Mountains lies the city of Pasadena. One of the oldest cities in L.A. County, Pasadena embraces the...
UQL2020 Crystal Chandelier, 14"H x 26"W, Parisian Bronze Finish, Sienna Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2020 Crystal Chandelier, Medium Size: 14"H x 26"W, with Moroccan Style Elements, Drum Design, Oil Rubbed Parisian Bronze Finish and Round Crystal Shade PRODUCT INSPIRATION: The historic center of Siena is known for its cuisine and art. A city with deep history, Siena has a commanding presence in Tuscany. The S...
UQL2723 Modern Bathroom Light, 6.75"H x 22.5"W, Polished Chrome Finish, San Diego Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2723 Modern Bathroom Light, Medium Size: 6.75"H x 22.5"W, with Transitional Style Elements, Polished Chrome Finish and Sandblasted Inner, Clear Wavy Outer Glass PRODUCT INSPIRATION: San Diego has arguably the best climate and is one of the most desirable cities to live in. With a vibrant, urban downtown, San D...
UQL2570 Crystal Pendant, 12.25"H x 16.5"W, Brushed Nickel Finish, St. Petersburg Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2570 Crystal Pendant, Medium Size: 12.25"H x 16.5"W, with Modern Style Elements, Drum Design, Brushed Nickel Finish and Alternating Cut Amber and Clear Glass Shade PRODUCT INSPIRATION: Founded by Peter the Great, St. Petersburg is one of Russia's true gems. Located along the gorgeous Neva River, St Petersburg ...
UQL2431 Art Deco Chandelier, 6.5"H x 16"W, Copper Revival Finish, Genoa Collection
PRODUCT OVERVIEW: Urban Ambiance UQL2431 Art Deco Chandelier, Small Size: 6.5"H x 16"W, with Moroccan Style Elements, Copper Revival Finish and Oyster Mica Inner Shade, Mosaic Tile Outer Shade PRODUCT INSPIRATION: Genoa has long been an important port for a variety of goods coming in and out of Italy. Also, famous for its numerous tapestries dec...